PRIVACY POLICY

Last Updated: May 2026

At Mentora Master Protocol, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our AI education platform for adults.

Compliance Positioning

  • WCAG 2.1 Accessible: We present the platform as WCAG 2.1 Accessible to support inclusive access for adult learners, families, and educators
  • GDPR Ready: Our privacy workflows, user rights handling, and processes are structured to support GDPR-ready adoption
  • Age-Appropriate: Designed specifically for adults aged 40-60, with clear, jargon-free privacy explanations

Information We Collect

Personal Information

  • • Email address (for account creation and communication)
  • • Name (optional, for personalized experience)
  • • Age range verification (to ensure appropriate content for adults 40-60)
  • • Institution/organization information (for corporate training accounts)

Learning Data

  • • Progress tracking and module completion
  • • AI tool interaction history
  • • Time spent on educational content
  • • Achievement certificates earned
  • Impact Analytics: Anonymized usage patterns to improve adult learning experiences

Technical Information

  • • Device information and operating system
  • • IP address (anonymized)
  • • Browser type and version
  • • Usage patterns and app performance data

GDPR Legal Bases

  • Contract: To create and manage your account, provide learning services, and process purchases you request
  • Legitimate Interests: To keep the platform secure, prevent abuse, and maintain core service functionality
  • Consent: For optional analytics and similar non-essential technologies on the public website
  • Legal Obligations: Where we must retain or disclose information to comply with applicable law

How We Use Your Information

Educational Purposes

  • • Personalize learning experience
  • • Track educational progress
  • • Provide appropriate content
  • • Generate achievement reports
  • AI Learning Assistant: Personalized guidance to help adults master AI tools at their own pace

Service Operations

  • • Account management
  • • Customer support
  • • Platform improvements
  • • Security and fraud prevention

Data Protection & Security

Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Authentication: Secure login with Firebase authentication
  • Access Control: Limited access to user data
  • Regular Audits: Security assessments and updates
  • Compliance: COPPA and GDPR compliant for educational data

Third-Party Services

Our Partners

  • Firebase: Authentication and database services
  • Stripe: Payment processing (PCI compliant)
  • PayPal: Alternative payment processing
  • Crypto Processors: Cryptocurrency payment options

All third-party services are carefully vetted for security and privacy compliance.

User Rights & Controls

For All Users

  • Access: Review and update your personal information
  • Consent: Control data collection and usage preferences
  • Delete: Request removal of your account data
  • Export: Download your learning records and certificates

Contact us for assistance with data rights requests.

Data Retention

We retain user data only as long as necessary for educational purposes and legal compliance:

  • Active Accounts: Data retained while account is active
  • Deleted Accounts: Data deleted within 30 days
  • Legal Requirements: Some data may be retained longer for legal compliance
  • Anonymized Data: Learning analytics may be retained in anonymized form

Your Rights

Your Data Rights

  • Access: Request copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data
  • Portability: Transfer your data to other services
  • Objection: Object to certain data processing
  • Restriction: Ask us to limit certain uses of your personal data
  • Withdraw Consent: Change your analytics consent choices at any time

To exercise these rights, contact us at privacy@mentoramasterprotocol.com

Cookies, Analytics & Similar Technologies

  • Strictly Necessary: Required for essential website functions, security, and purchase continuity
  • Analytics: Optional website measurement tools are disabled by default for visitors who have not consented
  • Choice Management: You can accept, reject, or later revise optional analytics from the public website's Privacy Choices control
  • Browser Controls: You may also manage cookies and local storage through your browser settings

International Transfers

If you access Mentora Master Protocol from the UK, EEA, or another region with data transfer rules, your information may be processed in countries outside your home jurisdiction. Where required, we rely on appropriate safeguards, contractual protections, and service-provider security measures designed to protect personal data during those transfers.

Changes to Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email and in-app notifications. The updated policy will be effective immediately upon posting.

Contact Us

Privacy Inquiries

Email: privacy@mentoramasterprotocol.com
Response Time: Within 48 hours

Data Protection Officer

Email: dpo@mentoramasterprotocol.com
For formal data protection requests