TERMS OF SERVICE

Last Updated: May 2026

Welcome to Mentora Master Protocol! These terms govern your use of our AI education platform for adults. By using our service, you agree to these terms.

Acceptance of Terms

By accessing or using Mentora Master Protocol, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

  • • You must be at least 18 years old to use this service
  • • Users under 18 require parental consent
  • • Institutional accounts require authorized representative consent
  • • Continued use constitutes acceptance of any changes

Service Description

What We Provide

  • Educational Content: AI literacy and technology confidence modules for adults 40-60
  • Interactive Learning: Hands-on AI tool tutorials and guided experiences
  • Progress Tracking: Achievement certificates and skill milestones
  • Virtual Wallet: Token-based reward system for course completion
  • AI Assistant: Personalized learning guidance and support
  • Community Access: Peer discussion forums and group learning
  • Multi-Platform Access: Desktop and mobile applications

User Accounts

Account Responsibilities

  • • Provide accurate and complete registration information
  • • Maintain account security and confidentiality
  • • Notify us immediately of unauthorized use
  • • Users are responsible for all activity under their account
  • • One account per user unless authorized for institutional use

Account Termination

  • • Users may terminate accounts at any time
  • • We may suspend accounts for violations
  • • Refunds subject to our refund policy
  • • Data deletion upon account termination

Virtual Assets & Rewards

  • No Real-World Value: Mentora Master Protocol tokens and wallet balances have no intrinsic or real-world monetary value beyond the platform's specific redemption programs
  • Soulbound Tokens: Tokens are non-transferable and tied to the individual learner's educational progress
  • Redemption Policy: Digital rewards and scholarship applications are subject to availability and institutional verification

Subscription Plans & Payment

Available Plans

Basic

  • • $4.99/month or $49.99/year
  • • Core educational modules
  • • Progress tracking
  • • Email support

Premium

  • • $9.99/month or $99.99/year
  • • All Basic features
  • • Advanced analytics
  • • Priority support
  • • Offline mode

Lifetime

  • • $149.99 one-time
  • • All Premium features
  • • Lifetime updates
  • • No renewal fees

Payment Terms

  • Payment Methods: PayPal, Stripe, Cryptocurrency
  • Billing Cycle: Monthly or annual subscriptions
  • Auto-Renewal: Subscriptions renew automatically
  • Price Changes: 30-day notice for subscription changes
  • Institutional Billing: Purchase orders and invoicing available

Refund Policy

30-Day Money-Back Guarantee

  • • Full refund within 30 days of purchase
  • • No questions asked policy
  • • Refunds processed within 5-10 business days
  • • Corporate/institutional plans subject to contract terms

To request a refund, contact billing@mentoramasterprotocol.com with your order details.

Acceptable Use

Permitted Uses

  • • Educational purposes and personal learning
  • • Corporate training with proper licensing
  • • Family sharing within household
  • • Institutional use as per license agreement

Prohibited Uses

  • • Sharing account credentials with others
  • • Reverse engineering or attempting to access source code
  • • Using the service for illegal activities
  • • Distributing or selling access to the service
  • • Interfering with service operation or security
  • • Creating automated accounts or scraping content

Intellectual Property

Our Rights

  • • All content, features, and functionality are owned by Mentora Master Protocol
  • • Trademarks, logos, and branding are our property
  • • Educational content is protected by copyright
  • • Software code is proprietary and confidential

Your Rights

  • • Limited license to use the service for personal education
  • • Access to downloaded content for offline use (Premium plans)
  • • Certificates of completion for personal use
  • • No right to redistribute or resell content

Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms of Service.

  • • Mentora Master Protocol is presented as WCAG 2.1 Accessible for inclusive adult learner access
  • • GDPR Ready processes support privacy-focused education workflows
  • • Data encryption, access controls, and user rights processes are implemented across the service
  • • Designed for adult learners (40-60) with clear privacy controls

Disclaimers & Limitations

Educational Content Disclaimer

Mentora Master Protocol provides educational content for informational purposes only. We teach AI literacy and technology skills but do not guarantee specific career or financial outcomes.

Service Availability

  • • Service availability not guaranteed
  • • Scheduled maintenance may interrupt service
  • • We are not liable for service interruptions
  • • Content may be updated or modified without notice

Limitation of Liability

To the maximum extent permitted by law, Mentora Master Protocol shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Termination

Termination Rights

  • By User: You may terminate your account at any time
  • By Mentora Master Protocol: We may terminate for violations or non-payment
  • Effect of Termination: Access to service and content ends
  • Data Retention: Data deleted per privacy policy
  • Outstanding Fees: Users responsible for fees incurred before termination

Governing Law & Disputes

Legal Framework

  • • These terms are governed by applicable laws
  • • Disputes resolved through binding arbitration
  • • Class action waivers apply
  • • Jurisdiction limited to appropriate courts

Contact Information

General Inquiries

Email: legal@mentoramasterprotocol.com
Response Time: Within 48 hours

Legal Matters

Email: legal@mentoramasterprotocol.com
For terms interpretation and disputes